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It’s easy
with the App!

Click to download The Shoppers Drug Mart App® on the Apple App Store
Click to download The Shoppers Drug Mart App® on Google Play
Phone image with the Shoppers Drug Mart logo.

It’s easy
with the App!

Click to download The Shoppers Drug Mart App® on the Apple App Store
Click to download The Shoppers Drug Mart App® on Google Play
Phone image with the Shoppers Drug Mart logo.

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Privacy FAQs

Our Privacy Policy governs how your personal information and/or personal health information (individually or together, “your information”) will be collected, used and shared via the App. We provide certain services or features in connection with the App, which includes registering and authenticating you as a user, verifying your identity, maintaining the App, and providing you with Customer Support. For more information, please review the Loblaw Companies Limited Privacy Policy accessible within the App or at www.loblaw.ca/en/privacy.

  • What information will I need to provide to use the App?
  • In order to use services or features in the App, you will need to provide certain information. To get the best experience out of the app, sign in with your PC™ id account. If you have a PC™ id, you can start by entering your associated email address and password. If you do not have a PC™ id, you can create one in the app. Upon registration, you need to enter the following information: your name, email address, create a password and agree to the Privacy Policy.
    You may be required to provide additional information (such as your prescription number, pharmacy, address, contact information, payment information, etc.), depending on the services or features that you are accessing in the App (e.g. PC Optimum, Online Pharmacy Account).
  • How is my information protected?
  • The privacy and security of your information is extremely important to us. We are committed to protecting your information and use a combination of administrative, physical, and technical safeguards to do so. These measures may include, for example, the use of multi-factor authentication, masking, encryption, logging and monitoring.
  • Will my information be shared with service providers?
  • In the course of providing the services or features available through the App and/or maintaining the App, we may use service providers who may require access to parts of the App containing your information. Some of our service providers may operate outside of your province, territory or Canada. We require our service providers to comply with our privacy requirements to the extent they need to have access to your information in the course of providing their services.
  • For how long will my information be retained?
  • Your information will be retained for as long as required in order to provide you with the services available through the App and/or maintain the App.

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  • Who do I contact with privacy questions?
  • If you have privacy questions relating to the App, you can contact our Privacy Office at loblawprivacy@loblaw.ca, or Loblaw Companies Limited Privacy Policy accessible within the App or at www.loblaw.ca/en/privacy.

®/™ Trademarks of Loblaws Inc., used under license. Shoppers Drug Mart® is a trademark of 911979 Alberta Ltd., used under license.

Get the App now!

Click to download The Shoppers Drug Mart App® on the Apple App Store
Click to download The Shoppers Drug Mart App® on Google Play