• As of December 31, 2021, the following individuals are eligible to receive pharmacy services related to publicly funded COVID-19 testing:

      • • Symptomatic people who fall into one of the following groups:
        • ◦ Hospitalized patients
        • ◦ Patients in Emergency Departments, at the discretion of the treating clinician
        • ◦ Patient-facing health care workers
        • ◦ Staff, residents, essential care providers, and visitors in hospitals and congregate living settings, including long-term care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices, temporary foreign worker settings, and correctional institutions
      • • Symptomatic outpatients for whom COVID-19 treatment is being considered
      • ◦ Includes those 70 and older who have a risk factor including obesity (BMI ≥ 30), dialysis or stage 5 kidney disease (eGFR <15 mL/min/1.73 m2), diabetes, cerebral palsy, intellectual disability of any severity, sickle cell disease, receiving active cancer treatment, solid organ or stem cell transplant recipients, or 50 and older if Frist Nations, Inuit, or Metis with any of those risk factors.
        • • Symptomatic people who are underhoused or homeless
        • • Symptomatic elementary and secondary students and education staff who have received a PCR self-collection kit through their school
        • • Symptomatic/asymptomatic people who are from First Nation, Inuit, and Métis communities and individuals travelling into these communities for work
        • • Symptomatic/asymptomatic people on admission/transfer to or from a hospital or congregate living setting
        • • High-risk contacts and asymptomatic/symptomatic people in the context of confirmed or suspected outbreaks in high-risk settings, including hospitals, long-term care, retirement homes, other congregate living settings and institutions, and other settings as directed by the local public health unit
        • • Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP
        • • Asymptomatic testing in hospital, long-term care, retirement homes and other congregate living settings and Institutions as per provincial guidance and/or Directives

        Patients are considered symptomatic if they have any of the following COVID-19 symptoms:

        • • Fever and/or chills; OR
        • • Cough; OR
        • • Shortness of breath; OR
        • • Decrease or loss of taste of smell; OR
        • • Two of more of:
          • ◦ Runny nose/nasal congestion
          • ◦ Headache
          • ◦ Extreme fatigue
          • ◦ Sore throat
          • ◦ Muscle aches/joint pain
          • ◦ GI symptoms
        • • As part of a vaccine policy or mandate.
        • • To satisfy a travel requirement, unless you are a temporary foreign worker returning to your country of origin or are travelling into and out of remote/isolated First Nation and Indigenous communities for work purposes.
        • • For entry to a private venue, event or gathering which requires a negative test result to enter.
      • With the announcement of symptomatic testing in pharmacies, we have put processes in place in addition to those that already existed, including proper sanitization at testing locations, HEPA air purifiers for enclosed testing areas, proper PPE for those conducting the test including a surgical/procedure mask, eye protection, gloves, and gowns along with frequent hand hygiene throughout the day. We also require the patient to book an appointment ahead of time (this is not a walk-in service), to arrive at their scheduled time and not early for the appointment and to leave immediately following the test. They will also be required to wear proper PPE.
      • You can request an appointment online through the COVID-19 Public PCR Test appointment request webpage. Patients must complete the online screening request form to request a COVID-19 appointment. The request will be delivered to your selected pharmacy and the pharmacy team will contact you to review the required screening assessment and book an appointment for the test. When you make an appointment, you will be asked to arrive at your scheduled time and not earlier, and will be directed to leave the store immediately following your test. You will be required to wear a mask at all times during your visit. Additional information on your appointment will be communicated by the pharmacy at time of booking.
      • Patients who present their green health card at the time of their test will be able to obtain their test results online, through the Ministry of Health’s access portal. Patients who present without a health card or with a red and white health card will not be able to access their results online; for these patients, the pharmacy team will contact you with your results. The Pharmacy team and Public Health will contact all patients with positive results.
      • Tests will be processed at a lab selected by the Ministry of Health. Due to laboratory capacity, there will also be delays in receiving test results. The turnaround time can be up to 7 days for results to be uploaded by the Lab and shared with the Pharmacy.