If I am self-isolating, how can I take care of any medication needs for myself and my family?

Welcome to “A Virtual Q&A with Shoppers Drug Mart Pharmacists”! Join our pharmacists as they answer your questions on various health and medication topics.

If I am self-isolating, how can I take care of any medication needs for myself and my family?

If you’re self isolating, Shoppers Drug Mart has a variety of tools and support systems to ensure that you receive the medications you need and the health advice to keep you healthy and safe.

For instance, Shoppers Drug Mart has a digital online portal, found online at www.shoppersdrugmart.ca, or on your phone, with the Shoppers Drug Mart phone app. You can use this tool to refill your prescriptions anywhere anytime and get prescription notifications, auto refill, prescription history and more! We will notify you when your prescriptions are ready at the store and it'll be ready for you in the pharmacy at the pickup counter, so you don't have to wait.

You can also manage your family’s prescriptions all in one place with the caregiver functionality, which allows you to take care of those you love most. If you don't want to come into the store, Shoppers Drug Mart also offers free prescription delivery services. Please contact your local Shoppers Drug Mart to arrange delivery.

Other than the digital tools available, Shoppers Drug Mart pharmacies in select provinces continue to allow easy renewal of prescriptions through the phone. Also, depending upon the province and jurisdiction, pharmacists may be able to also extend prescriptions and prescribe for minor ailments.

Most importantly, it's extremely important that you continue taking the medications according to the directions that your doctor has prescribed, and this helps to ensure that you stay healthy during this difficult time.

Whether you have questions about your prescription medications, over-the-counter products, immunizations, or other health concerns, our pharmacists are here to help. The information provided is for personal use, reference and education only and is not intended to be a substitute for a physician’s advice, diagnosis or treatment. Please consult your healthcare professional for specific information on personal health matters. This information included in this recording is correct as of June 5, 2020.